Please follow the below steps to troubleshoot.ġ. Step 2: Check the status of the device in Device Manager. Now, please restart the system and follow the below step. Type Troubleshooting in search box and open it. Follow these steps to run the troubleshooter.ġ. The Hardware Troubleshooter is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to fix them. If you are using a wired connection to connect the tablet to the Computer, please do the same and follow the below steps. Please be advised the issue you face might be caused due some device profile mismatch thereby resulting in the issue. Have you installed all pending updates on the pc? What is the make and model of the computer?ģ. Is the Tablet connected to the computer using a Wireless or Wired connection?Ģ. Please answer the below question for better understanding of the issue.ġ. We understand your concern and will certainly assist you to solve it. Thank you for posting in Microsoft community.
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